Privacy Policy

Effective Date: 11 September 2026

1. Introduction

Tech Solar and Systems (“Tech Solar”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect information submitted by customers and prospective customers through our website, Facebook, Instagram, Meta lead forms, Google forms, advertisements, or other communication channels.

By submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

When you submit a solar enquiry or request an assessment, we may collect information such as:

• Full name

• Mobile/telephone number

• City, locality, or installation address

• Approximate monthly electricity bill

• Whether you own the property

• Expected installation timeline

• Information about your rooftop or electricity requirements that you voluntarily provide

• Any other information you choose to provide while communicating with us

We do not require you to provide information that is not necessary for processing your solar enquiry.

3. How We Use Your Information

We may use the information you provide to:

• Contact you regarding your solar enquiry

• Understand your electricity consumption and rooftop requirements

• Assess your potential residential solar requirements

• Provide information about suitable solar systems

• Prepare quotations or proposals

• Arrange site visits or technical assessments

• Provide installation and after-sales support

• Respond to your questions and requests

• Communicate with you regarding our products and services

• Improve our customer service and lead-management processes

We will use your information primarily for purposes related to your enquiry and our services.

4. Information Submitted Through Facebook and Instagram

If you submit your information through a Facebook or Instagram lead advertisement operated by Tech Solar and Systems, the information you provide may be received by us through Meta's lead-generation services.

We may use this information to contact you regarding your solar enquiry and provide relevant information about our residential solar services.

Your use of Facebook or Instagram is also subject to Meta's applicable privacy policies and terms.

5. Sharing of Information

We do not sell your personal information.

Where reasonably necessary to provide our services, we may share relevant information with trusted employees, representatives, installation teams and technical personnel for responding to your enquiry or delivering the requested service.

We only intend to share information that is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information provided to us against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We may retain your information for as long as reasonably necessary to:

• Respond to your enquiry

• Complete a requested service

• Maintain business and transaction records

• Provide after-sales support

• Meet applicable legal, regulatory, accounting, or contractual requirements

When information is no longer reasonably required, we may delete or securely dispose of it in accordance with our applicable practices.

8. Your Choices and Rights

You may contact us if you wish to:

• Ask what personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information, where applicable

• Withdraw your consent for future communications

• Ask questions about how your information is being used

Some information may need to be retained where required by law or for legitimate business purposes.

9. Third-Party Services

Our advertisements, lead forms, websites, communication tools, or business processes may use third-party services such as Meta, Google, payment providers, communication platforms, or other service providers.

Those third parties may process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of third-party platforms that you use.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable requirements.

The updated version will be published on this page with a revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or wish to make a request regarding your personal information, please contact us.

Tech Solar and Systems

Email: info@techsolarsystems.com

Phone: 7350413478

Location: Plot no. 67, Hindustan Colony, Wardha Road, Nagpur, MAHARASHTRA